Frequently Asked Questions
- Who performs the cleaning services?
As part of Mopfrog’s standard cleaning procedures and techniques, a professionally trained and qualified two-person cleaning team performs all cleaning services. The team will always include an expert team-leader who is responsible for the other Mopfrog team members on site and will ensure that we provide a superb level of service. Additional team members and personnel may be added in accordance to the job at hand and your personal needs. Each team is covered by insurance and a bond, protecting against liability, theft or damage at the client location.
- Do I have to provide the cleaning team with products and cleaning tools?
No, our team will bring all of the supplies, products and equipment in order to complete the cleaning of your home and/or business. You can rest assured that all of these products and tools have been approved by our team, and are the safe, ecologically friendly options with minimal adverse effects on human health and well-being.
- Do I have to be present at the time of the cleaning?
No, our team leaders and personnel can complete your desired level of cleaning without your presence in the home or business.
- Does your team provide any services in addition to cleaning my home or business?
Yes, Mopfrog locations cater to our customer’s need and provide an array of add-on services in a manner that maintains our commitment to being an eco-friendly service provider. Please contact your Mopfrog location for more details.
- How often should the Mopfrog team clean my home or business?
While all clients differ in their individual needs, most of our customers schedule an initial, detailed cleaning of their home or business followed by a weekly or bi-weekly cleaning appointment. By following this model, you can rest assured that your home or business is always clean and safe.
- How is Mopfrog different from other cleaning services on the market?
At Mopfrog, we are 100% committed to our primary goal of being an eco-friendly service provider that specializes in an ecologically friendly, Green cleaning service for your home or business. All of our cleaning professionals have been trained and educated on the eco-friendly, Green cleaning services. Furthermore, we stand by our guarantee and you can rest assured that we will make sure that you are fully satisfied with the results.